Privacy Policy

Rajshree International Travels & Tours Pvt. Ltd.

Last Updated: November 17, 2025

Introduction

Rajshree International Travels & Tours Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

  • Name, email address, phone number, and mailing address
  • Date of birth and nationality
  • Passport information (number, issue date, expiry date)
  • Payment information (credit/debit card details, billing address)
  • Emergency contact information
  • Travel preferences and special requirements

1.2 Booking Information

When you make a booking, we collect:

  • Flight details and preferences
  • Hotel and accommodation preferences
  • Tour package selections
  • Visa application information
  • Travel insurance details

1.3 Technical Information

We automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • ✓Service Delivery: To process bookings, issue tickets, and provide travel services
  • ✓Communication: To send booking confirmations, updates, and travel-related information
  • ✓Payment Processing: To process payments and prevent fraudulent transactions
  • ✓Customer Support: To respond to inquiries and provide assistance
  • ✓Marketing: To send promotional offers and newsletters (with your consent)
  • ✓Legal Compliance: To comply with legal obligations and regulations
  • ✓Service Improvement: To analyze usage and improve our services

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your information with:

  • Airlines, hotels, and tour operators to fulfill your bookings
  • Payment processors for secure transaction processing
  • Visa processing agencies and embassies
  • Travel insurance providers
  • IT service providers for system maintenance and support

3.2 Legal Requirements

We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • 🔒SSL/TLS encryption for data transmission
  • 🔒Secure servers with firewall protection
  • 🔒Access controls and authentication mechanisms
  • 🔒Regular security audits and updates
  • 🔒Employee training on data protection

Note: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access and Correction

Request access to or correction of your personal information

Data Portability

Request a copy of your data in a structured, machine-readable format

Deletion

Request deletion of your personal information (subject to legal requirements)

Marketing Opt-Out

Unsubscribe from marketing communications at any time

Object to Processing

Object to certain types of data processing

To exercise these rights, please contact us at info@rajshreetravels.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for website functionality
  • Performance Cookies: Help us understand how visitors use our website
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your browsing to show relevant advertisements

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for 7 years in compliance with Nepal's tax and accounting regulations.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Nepal for the purpose of providing travel services (e.g., flight bookings, hotel reservations). We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Rajshree International Travels & Tours Pvt. Ltd.

Kathmandu-2, Lazimpat, Kathmandu, Nepal

Phone: +977-1-4002016/17/18

Mobile: +977-9851110341, +977-9841410341

Email: info@rajshreetravels.com

Website: www.rajshreetravels.com

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